LEGAL NOTICE
Company Information
Trading Name: Billy Emergency Plumbing & Drainage
Company Type: Private Limited Company
Company Status: Active
Incorporated On: 28 September 2020
Registered Office Address:
16 Adlington Crescent
Sheffield
England
S5 8BQ
Nature of Business (SIC):
- 41201 – Construction of commercial buildings
- 41202 – Construction of domestic buildings
VAT Registration Number: 458472459
Registered in England and Wales
Contact Details
Address:
16 Adlington Crescent
Sheffield
S5 8BQ
Telephone:
- 0114 321 2272
- 0790 244 8129
Email: contact@billyplumbers.co.uk
Website: https://billyplumbers.co.uk
About Us
At Billy Emergency Plumbing & Drainage, we are there for you when you need us the most. Whether it is the middle of the night, over the weekend, or during a public holiday, you can rely on us to have an emergency plumber at your door as soon as possible.
Services We Provide
- Plumbing
- Emergency Drainage
- Emergency Heating
- 24/7 Emergency Call-Out Service
Subcontractors
We may use subcontractors for specific aspects of the work to be completed.
COMPLAINTS POLICY
The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
Response Time:
On receipt of your complaint the business aims to respond within 5 working days.
Resolution:
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
Alternative Dispute Resolution
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
For domestic installation, service, repair and maintenance contracts, you may have access to an Alternative Dispute Resolution (ADR) service. Please contact us to discuss the available options for independent dispute resolution.
You may also contact the appropriate trade association or ombudsman service that oversees our industry for further assistance in resolving disputes.
Service Areas
We provide emergency plumbing, drainage, and heating services across Sheffield and surrounding areas. Contact us to confirm if we cover your location.
Trading Hours
Emergency Service: Available 24 hours a day, 7 days a week, including:
- Nights
- Weekends
- Public holidays
Office Hours: Please contact us for office hours or use our emergency contact numbers for urgent matters.
Contact Information Summary
Email: contact@billyplumbers.co.uk
Telephone:
- 0114 321 2272
- 0790 244 8129
Company Address:
16 Adlington Crescent
Sheffield
S5 8BQ
Registered in England and Wales
Incorporated: 28 September 2020
VAT Number: 458472459
Insurance and Qualifications
We maintain appropriate insurance coverage for all our plumbing, drainage, and heating work. Details of our insurance and qualifications are available upon request.
Terms and Conditions
By using our services, you agree to our terms and conditions. Full terms and conditions are available upon request and will be provided before commencement of any work.
Copyright Notice
Copyright © Billy Emergency Plumbing & Drainage 2026. All rights reserved.
All content on this website, including text, graphics, logos, and images, is the property of Billy Emergency Plumbing & Drainage and is protected by UK and international copyright laws.
This legal notice was last updated: February 2026
